Effectiveness of the INPRO Nursing Services Clinical Governance Model for Enhancing Job Satisfaction and Performance of Nurses in Primary Health Center

Abstract

Objective: This study aimed to evaluate the effectiveness of the Inpro clinical governance model in improving job satisfaction and performance among nurses in primary health care settings.

Method: A quasi-experimental study with a pre-test and post-test control group design was conducted. A total of 56 nurses participated, divided equally into intervention and control groups. The intervention group received implementation of the Inpro clinical governance model, while the control group continued with standard practices. Data on job satisfaction and performance were collected before and after the intervention using validated instruments. Statistical analysis was used to compare changes between the two groups.

Results: The findings indicated a significant improvement in both job satisfaction and performance among nurses in the intervention group after the application of the Inpro clinical governance model. In contrast, the control group showed no meaningful changes. The increase in average scores in the intervention group was statistically significant, demonstrating the model's effectiveness in enhancing nursing outcomes.

Conclusion: The Inpro clinical governance model proved to be an effective strategy for increasing nurse job satisfaction and performance in primary health centers. It offers a structured approach to improving nursing service quality and can be adopted in similar healthcare settings to support professional development and service excellence.